DaveHwriter - Technical Writer

David Hammond - Projects

dhw@davehwriter.com

Projects

Summary:

Wrote, co-authored, or managed over 200 projects using Word, RoboHELP (HTML module), Visio, and PowerPoint; two using FrameMaker.

Hand-coded a 10 page Internet-based "brochure ware" in basic HTML 4.X using Notepad.

Composed five web sites using Notepad (HTML 4.X), one site using Adobe GoLive, and one site using Dreamweaver.

Client

Projects:

2008-2009: Oversaw development of network security documents to ensure compliance with NERC CIP regulations at energy utilty.

2007-2008: Assisted medical-device manufacturer renew FDA accreditation via updates to MS Word docs documenting their quality control procedures.

2003: Founded IT Department's Technical Writing function. Major use of Word and RoboHTML.

2003: Used Word and an XML editor to develop data-driven custom book assembly system reflecting Sarbanes-Oxley structured financial analysis of public companies.

2002: Used Word and Visio to develop extensive and detailed IT department policies for a California state agency, emphasizing security and disaster recovery procedures.

2002: Software program and business procedures documentation for financial investments firm. Used Word and RoboHELP (HTML module) to document back-office procedures. Created decision-generator device in Word to aid searching for in-house documents.

1998 - 2003: Extensive repeat services to CAD/CAM device manufacturer. Used Word to develop style guides and document device set-up, calibration, usage, and software programming specifications.

2000 - 2001: Established client's first-ever style guides and Technical Publications department. Over 15 months using Word and Dreamweaver to document multiple software systems.

1999 - 2000: Used Word and Lotus Notes to document SAP R/3 functions.

1999: Used Word to document software program used by donor-driven institutions.

1999: Used FrameMaker and PowerPoint to develop training for B2B web-based system.

1998: Used Word and Visio to document microchip-manufacturing database procedures.

1998: Used FrameMaker to convert, edit, and proofread documents.

1998 - 1999: Used Word and Visio to write bulk of 420-page software User Guide, including all of the accounting operations chapters. Authored numerous Standard Operating Procedures, Job Descriptions and Interviewing Kits for management team. Drafted two comprehensive Documentation Style Guides that became standards. Co-authored software installation and system administration procedures. Designed inter-departmental Value Added Reseller (VAR) Training Source Book. Developed 58-page Payroll Module self-training course.

1996 - 1998: Wrote and taught Lotus Notes and MS Project training courses, including Syllabi, Course Outlines, Handouts, Job Aids, Exercises and PowerPoint shows. Co-authored Systems Conversion/Data Mapping course with data migration engineer. Developed MS Project schedules for Training department manager.

dhw@davehwriter.com

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David Hammond - Projects dhw@davehwriter.com

Projects Summary:	Wrote, co-authored, or managed over 200 projects using Word, RoboHELP (HTML module), Visio, and PowerPoint; two using FrameMaker. Hand-coded a 10 page Internet-based "brochure ware" in basic HTML 4.X using Notepad. Composed five web sites using Notepad (HTML 4.X), one site using Adobe GoLive, and one site using Dreamweaver.
Client Projects:	2008-2009: Oversaw development of network security documents to ensure compliance with NERC CIP regulations at energy utilty. 2007-2008: Assisted medical-device manufacturer renew FDA accreditation via updates to MS Word docs documenting their quality control procedures. 2003: Founded IT Department's Technical Writing function. Major use of Word and RoboHTML. 2003: Used Word and an XML editor to develop data-driven custom book assembly system reflecting Sarbanes-Oxley structured financial analysis of public companies. 2002: Used Word and Visio to develop extensive and detailed IT department policies for a California state agency, emphasizing security and disaster recovery procedures. 2002: Software program and business procedures documentation for financial investments firm. Used Word and RoboHELP (HTML module) to document back-office procedures. Created decision-generator device in Word to aid searching for in-house documents. 1998 - 2003: Extensive repeat services to CAD/CAM device manufacturer. Used Word to develop style guides and document device set-up, calibration, usage, and software programming specifications. 2000 - 2001: Established client's first-ever style guides and Technical Publications department. Over 15 months using Word and Dreamweaver to document multiple software systems. 1999 - 2000: Used Word and Lotus Notes to document SAP R/3 functions. 1999: Used Word to document software program used by donor-driven institutions. 1999: Used FrameMaker and PowerPoint to develop training for B2B web-based system. 1998: Used Word and Visio to document microchip-manufacturing database procedures. 1998: Used FrameMaker to convert, edit, and proofread documents. 1998 - 1999: Used Word and Visio to write bulk of 420-page software User Guide, including all of the accounting operations chapters. Authored numerous Standard Operating Procedures, Job Descriptions and Interviewing Kits for management team. Drafted two comprehensive Documentation Style Guides that became standards. Co-authored software installation and system administration procedures. Designed inter-departmental Value Added Reseller (VAR) Training Source Book. Developed 58-page Payroll Module self-training course. 1996 - 1998: Wrote and taught Lotus Notes and MS Project training courses, including Syllabi, Course Outlines, Handouts, Job Aids, Exercises and PowerPoint shows. Co-authored Systems Conversion/Data Mapping course with data migration engineer. Developed MS Project schedules for Training department manager.

dhw@davehwriter.com